Smart Thinking, Quality Work

How we work

Friendly, Efficient Approach
Professional, with quality assured standards
Results driven
Solutions provider
Cost effective agendas
High Customer Service levels
Excellent contactability working around global needs
Culturally Aware
Embracing corporate needs and organisational cultures

Quality Assurance

Established standards
Subject to company audits
Rigorous training of our staff
Welcome audits from external agencies

For further information about Active Solutions Consulting Group products and services please email or call us. Our staff will be pleased to hear from you and to discuss any specific needs you may have;

UK Office
E-mail:	Customer Services Department enquiries@activescg.com
Tel:	+44 8700 672 757
Fax:	+44 8700 673 747
Dubai Office
Tel:	+971 4319 7901
Fax:	+971 4330 3365

Our Customer Promise - A.C.T.I.V.E

A	:	ATTENTION TO DETAIL We will ensure that our standard of work is at all times detailed in terms of accuracy, customisation and regards to regulatory and customer requirements.
C	:	CONSISTENT STANDARDS & SEAMLESS SERVICE We will ensure that all training and consultancy is at all times meeting regulatory, government and organisational requirements. At the same time our services will be customised as much as feasibly possible to ensure that we embrace the corporate culture and needs of our customers in order to offer a seamless service which will fit well into the operations of each organisation we work with.
T	:	TEAM WORKING We will ensure that we work closely with our customers and their people, communicating on a regular basis to ensure that the overall result of our service is of an exceptionally high standard.
I	:	INNOVATIVE COST EFFECTIVE PROCESSES We will ensure that the services and products offered bring value added solutions to our customers, and are within the budget constraints of each organisation we are working with.
V	:	VERSATILITY AND FLEXIBILITY We will ensure that our service delivery guarantee offers maximum flexibility and versatility so as to enable us to work efficiently within any operational and financial constraints of all parties concerned.
E	:	EXPEDIENT COMMUNICATIONS We will ensure that all pre sale customer enquiries are responded to within 24 hours, whilst post event communication including certification and corresponding reports will be forwarded onto the relevant person(s) within 48 hours of event completion. We will also ensure that our 24 hour contact number is always available to assist any customers with urgent requirements.